Shipping policy

Processing Time All orders are processed within [1–3] business days. Orders are not shipped on weekends or public holidays.

Delivery Times Once your order has been shipped, estimated delivery times are:

• US: 5–8 business days
• UK: 5–8 business days
• Europe: 3–10 business days
• Global: 7–14 business days 

Shipping Rates Shipping costs are calculated at checkout based on your location and selected shipping method.

Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Delays Seraphine Bijoux is not responsible for delays caused by customs, weather, or other circumstances beyond our control.

Lost or Damaged Packages If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at jodit7299@gmail.com so we can assist you.